Privacy Policy
This policy explains how Aura REE processes personal data through the current website, its contact form and the technical services required to operate the site safely.
Who is responsible for your data
The controller for the processing described on this website is AURA REE S.L.U., with registered address at C/ Almagro 3, 1º dcha, 28010 Madrid, Spain and VAT number B86833746.
For privacy requests, data protection questions or the exercise of rights, you can write to info@auraree.com.
What data we collect
- Identification and contact data submitted through the form: first name, last name and email address.
- Professional context you choose to provide, such as company and requested service.
- The contents of the message you send to Aura REE.
- Technical context linked to the submission, including the selected language and current page URL.
- The anti-spam honeypot field included in the form.
- Basic technical request data used to protect the form against abuse, including rate limiting by IP-derived request metadata on the server.
- We do not ask for special-category personal data through this website.
Why we use this data
We use the submitted information to respond to enquiries, assess potential service requests, follow up on a conversation requested by you and maintain the operational security of the contact channel.
The legal bases are your request for pre-contractual contact, the steps necessary to answer that request and Aura REE's legitimate interest in preventing fraud, spam and misuse of the website.
Who may receive the data
- Internal Aura REE personnel handling your enquiry.
- Technical providers strictly needed to host the website, deliver the contact form and route email communications.
- Public authorities, courts or regulators where disclosure is required by law.
- Aura REE does not describe or use advertising, behavioural profiling or newsletter tracking on this website in its current implementation.
Retention and external services
Aura REE keeps personal data only for as long as necessary to manage your request, maintain the business record of the contact and meet any legal or evidentiary obligations that apply.
The site also loads external resources such as Google Fonts and links to third-party websites. When you visit those services, their own privacy terms may apply independently of Aura REE.
Your rights
You may request access, rectification, erasure, restriction, objection or portability where applicable by contacting info@auraree.com. If you believe your data has been processed unlawfully, you may also lodge a complaint with the Spanish data protection authority (AEPD).